As a delivery request moves through the gofor system on its way to its destination, it will also move through a variety of statuses. The statuses that you will see on the Home page, the Tracking page, and the tracking details page for an individual delivery request.
| Status Name | Description | Can be edited or canceled? |
|---|---|---|
| Scheduled | The delivery request has been successfully entered into the gofor platform and is scheduled for delivery at a future date. | Yes |
| Pending | The delivery request has been successfully entered into the gofor platform and is scheduled for delivery today. | Yes |
| Ordered |
The delivery request has been successfully entered into the gofor platform. It has not yet been accepted for delivery by a driver. |
Yes |
| Accepted |
The delivery request has been successfully entered into the gofor platform and accepted by a driver for delivery. The driver has not yet arrived at the pick-up location. |
No |
|
At Pickup |
The driver is at the pick-up location for the delivery. |
No |
|
In Transit / Ongoing |
The driver is either en route to or at the drop-off location. The delivery has not yet been completed, and this status will remain until the driver uploads a picture and ends their trip. |
No |
|
Completed / Delivered |
The driver has successfully delivered the order and completed the delivery request. You can view a photo of the delivery, a map of the route taken by the driver, and download a delivery summary. For more information on delivery summaries, see Access delivery summaries for previously completed deliveries. |
No |
|
UserCancelled |
The delivery request was canceled by a user before the delivery was accepted by a driver. For more information on canceling orders, see Edit or cancel an existing delivery request. |
No |