Articles in this section

Change or reset your password

Sarah Welton
  • Updated

It is recommended that you change your password periodically for security purposes. You can change your password from the GoFor User Portal or GoFor User app, after logging in. If you forget your password at any point, you can reset it from the log-in screen.

Procedure

To change your password:

  1. Do one of the following:
  1. After logging in to the GoFor User Portal, select your name at the top-right of the screen. Then, click Change Password.
  2. After opening the GoFor User app, open the menu (). Then, tap your name at the top of the menu, and tap Change password.
  1. In the Current Password field, enter your current log-in password.
  2. In the New Password field, enter your new password. Ensure your password contains a minimum of 8 characters, including at least 1 uppercase character, 1 lowercase character, and at least 1 number from 0-9 or a symbol, such as $, @, or #.
    3. Note:Your new password cannot be the same as any of the last 3 passwords you set for your account.
  3. In the Confirm New Password field, enter your new password again.
  4. To confirm your password change, click Confirm, or tap Save.

To reset your password:

  1. On the log-in page, selectForgot Password?.
  2. In the Email field, enter the email address you used to create your User account.
  3. Click Reset My Password, or tap Send.
    The system will send you an email with a link to reset your password. If you don't see the email, check your spam or junk folder.
  4. After selecting the link in the email, in the New Password field, enter your new password. Ensure your password contains a minimum of 8 characters, including at least 1 uppercase character, 1 lowercase character, and at least 1 number from 0-9 or a symbol, such as $, @, or #.
    5. Note:Your new password cannot be the same as any of the last 3 passwords you set for your account.
  5. In the Confirm Password field, enter your new password again.
  6. Select Reset Password.

Next Steps

The next time you access the GoFor User Portal or GoFor User app, you can log in using your new password.

Related articles